Shipping Policy
📦 Shipping Policy
Thank you for shopping with us! We aim to provide a smooth and reliable shipping experience for every order. Please review our shipping policy below.
🚚 Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
You will receive a confirmation email once your order is placed and another notification with tracking details when your order has shipped.
Processing time may be extended during high-volume seasons or promotional events.
🌍 Shipping Times & Delivery Estimates
Estimated delivery time after your order has shipped:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–15 business days |
| Canada | 7–18 business days |
| United Kingdom | 7–15 business days |
| Australia | 7–20 business days |
| New Zealand | 7–20 business days |
| Europe | 7–20 business days |
| Rest of World | 10–25 business days |
These are estimates and may vary depending on customs, carrier delays, or peak periods.
🚀 Tracking Your Order
Once your order has shipped, you will receive a tracking number by email or SMS. Please allow up to 48–72 hours for tracking updates to appear.
If your tracking number shows no movement after several days, feel free to contact us and we will be glad to help.
💡 Incorrect Shipping Information
Please double-check your shipping details at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If your address was entered incorrectly, contact us immediately at our support email below. If your order has not yet been processed, we may still be able to update it.
📦 Lost, Delayed, or Damaged Packages
We are not liable for delays caused by the carrier or customs clearance. However, if your package is lost or arrives damaged, please contact us within 7 days of delivery and we will work to resolve the issue.
For damaged products, please include:
-
Order number
-
Photos of the damaged item and packaging
🌐 Customs, Duties & Taxes
Your order may be subject to import duties or taxes once it reaches your country. These fees are the responsibility of the customer and vary by region. We recommend contacting your local customs office for details.
❓ Need Help?
If you have any questions about your order or need assistance, please contact our support team:
📩 Email: w1lk1e7ds@gmail.com
We’re here to help and appreciate your business!